Terms & Conditions

These Terms & Conditions apply to your use of shanthiindustries.com, operated under the name Shanthi Industries. The website provides company and product information and a means to contact us about yarns, synthetic fibers, monofilament products and GI steel wire.

By using the website, you agree to use it in accordance with these terms and applicable law. If you do not agree, please discontinue using the website. These terms do not replace a separate written quotation, purchase order acceptance, supply agreement or other contract agreed with us.

Product descriptions, images, application examples and other website materials are provided for general business information. They should not be treated as a final specification, test certificate, guarantee of suitability or binding commitment to supply a particular product.

Before making a purchase or relying on a product for an application, confirm the required grade, dimensions, properties, colour, packaging, quantity, availability and any testing or certification requirements with our team. Product images may illustrate a product category rather than the exact item to be supplied. Suitability for your intended application should be assessed against the specifications and documentation agreed for that supply.

Submitting an enquiry, requesting a sample or preparing a WhatsApp message does not place an order, reserve stock or create a binding supply contract. A quotation or order becomes binding only in accordance with the terms specifically agreed between the parties.

Prices, taxes, payment arrangements, minimum quantities, lead times, delivery, packaging, warranties and other commercial conditions must be confirmed in the relevant written quotation or agreement. The website is an enquiry platform and does not provide an online checkout or collect payment card details.

Cancellation, return, replacement and refund arrangements, where relevant, are governed by the agreed supply terms and applicable law. These website terms do not introduce a separate standard refund or shipping policy.

Please provide accurate contact and requirement information, and only submit information you are authorised to share. Do not use an enquiry form to send another person's confidential information without permission, or to submit misleading, unlawful or abusive content.

When the enquiry flow opens WhatsApp, review the prepared message and send it in WhatsApp to complete that communication. Website enquiries are also recorded in the website administration system. An automated interface message does not constitute acceptance of an order or a promise of a response within a specific time.

• Use the website for lawful information gathering and legitimate business enquiries.
• Do not attempt to access protected administration areas without authorisation.
• Do not introduce malware, interfere with the website, bypass security measures or flood forms with automated or repeated submissions.
• Do not impersonate another person or misrepresent your authority to act for a business.
• Do not copy or use website material in a way that infringes applicable intellectual property rights.

Access may be restricted where necessary to address misuse, security threats or legal requirements.

Website text, branding, graphics, photographs and other materials are protected by the rights of Shanthi Industries or their respective owners where applicable. You may view the website and retain information for evaluating a legitimate business enquiry.

Commercial republication, redistribution or use of branding requires appropriate permission from the relevant rights holder. References to third-party products, standards, names or services do not transfer ownership of their trademarks or imply an endorsement beyond what is expressly stated.

Links to external websites, Google services or WhatsApp are provided for information and communication. Those services operate under their own terms and privacy policies, and we do not control their availability or their content.

Our handling of website enquiries and personal information is explained in our Privacy Policy. Review that policy before submitting personal information through the website.

We aim to keep website information useful and current, but information may contain errors or become outdated. The website may also be unavailable during maintenance or due to circumstances outside our control. Contact our team if you notice an error or need confirmation before making a business decision.

To the extent permitted by applicable law, general website information is provided without a guarantee that it is complete, uninterrupted or suitable for a particular purpose. Liability arising from an actual supply of products is subject to the applicable agreement and law. Nothing in these terms excludes statutory rights or liability that cannot lawfully be excluded or limited.

Use of the website is subject to applicable Indian law. Any separate commercial agreement may set out additional governing law and dispute resolution provisions. These terms do not remove any mandatory rights or remedies available under applicable law.

We may update these website terms to reflect changes to the website or our business processes. The date at the top of this page identifies the latest published version. Changes to website terms do not, by themselves, amend an existing written supply agreement.

For questions about these terms, product information or a business enquiry, contact our team:

Shanthi Industries
No. #16, Elegance Royale, G6, B&C, First Floor, 2nd Cross, JC Road, Bangalore 560002, India.

Email: info@shanthiindustries.com
Phone: +91 99022 98755

You can also visit our Contact Us page.